Title: If your credit cards are lost/stolen in Oz
Description: All the info here....
FredG - August 18, 2005 01:53 PM (GMT)
Greetings.
We all get chain mails, usually spouting rubbish about something or other. I got this one today which kinda stands out from the rest. Allegedly from an attorney but who knows for sure.
I have not verified the authenticity of the phone numbers or anything else for that matter but the bare bones make sense, hence this post. Anyway, see what you think. It might help someone.
-----------------------------------
1. The next time you order cheques have only your initials (instead of first name) and last name put on them. If someone takes your chequebook, they will not know if you sign your cheques with just your initials or your first name, but your bank will know how you sign your cheques.
2. Do not sign the back of your credit cards. Instead, put "PHOTO ID REQUIRED".
3. When you are writing cheques to pay on your credit card accounts, DO NOT put the complete account number on the "For" line. Instead, just put the last four numbers. The credit card company knows the rest of the number, and anyone who might be handling your cheque as it passes through all the cheque processing channels won't have access to it.
4. Put your work phone number on your cheques instead of your home phone. If you have a PO Box, use that instead of your home address. If you do not have a PO Box, use your work address. Never have your Centrelink Number printed on your cheques. You can add it if it is necessary, but if you have it printed, anyone can get it.
5. Place the contents of your wallet on a photocopy machine. Do both sides of each licence, credit card, etc. You will know what you had in your wallet and all of the account numbers and phone numbers to call and cancel. Keep the photocopy in a safe place. I also carry a photocopy of my passport when travelling either here or abroad.
We've all heard horror stories about fraud that's committed on us in stealing a name, address, Social Security number, credit cards.
Unfortunately I, an attorney, have first-hand knowledge because my wallet was stolen last month. Within a week, the thieves ordered an expensive monthly mobile phone package, applied for a VISA credit card, had a credit line approved to buy a Dell computer, received a PIN number from DMV to change my driving record information on-line, and more.
But here's some critical information to limit the damage in case this happens to you or someone you know:
1. We have been told we should cancel our credit cards immediately, but the key is having the toll free numbers and your card numbers handy so you know whom to call. Keep those where you can find them.
2. File a police report immediately in the jurisdiction where your credit cards, etc., were stolen. This proves to credit providers you were diligent, and this is a first step toward an investigation (if there ever is one).
3. But here's what is perhaps most important of all: (I never even thought to of this.)
Call the three national credit reporting organizations immediately to place a fraud alert on your name and Social Security number. I had never heard of doing that until advised by a bank that called to tell me an application for credit was made over the Internet in my name. The alert means any company that checks your credit knows your information was stolen, and they have to contact you by phone to authorise new credit.
By the time I was advised to do this, almost two weeks after the theft, all the damage had been done. There are records of all the credit checks initiated by the thieves' purchases, none of which I knew about before placing the alert. Since then, no additional damage has been done, and the thieves threw my wallet away. This weekend someone handed it in. It seems to have stopped them dead in their tracks.
Now, here are the numbers you always need to contact when your wallet etc has been stolen:
1. Visa Card Australia 1800 621 199
2. Visa Card International 1800 450 346
3. Lost Travellers' Cheques 1800 127 477
4. MasterCard Australia (02) 9466 3700
5. MasterCard International 1800 120 113
ANZ FREECALL 1800 033 844
BankWest 131 718
Citibank 132 484
Tamworth Coles/Myer Source 2340 1300 306 397
Commonwealth 132 221
CUSCAL- MyCard 1300 135 538
GE Capital 1300 369 904
Members Equity 1300 654 998
National 132 265
St George 1800 028 208
Sydney Virgin 2000 1800 080 000
Westpac 1800 230 144
Woolworths Ezy Banking 137 288
6. Bankcard Australia (02) 9281 6633
7. Medicare 132 011
8. Centrelink Fraud 137 230
9. Seniors Card 1300 364 758
10. Passport 131 232
We pass along jokes on the Internet; we pass along just about everything, but if you are willing to pass this information along, it could really help someone.
AreWeThereYet? - August 18, 2005 04:24 PM (GMT)
Fred, I think you should change the thread title to something more appropriate. I would say that the info in it is good.
Fraud for the tea leaves has become much easier of late. I don't know about the checque book bits but not using a home address is a good idea.
Repairing the damage done can be time consuming and frustrating.
Gavin
LuLu - August 18, 2005 05:32 PM (GMT)
Seems damn good advice about the credit card number !
John
pieman - August 18, 2005 07:23 PM (GMT)
That's got to be a first, a useful chain letter?
Thanks Fred :happy03:
Liberty - August 18, 2005 07:55 PM (GMT)
Very sensible and sound advice....I know I wouldn't really be prepared if my wallet was stolen. I'm going to try some of his suggestions. Thanks for the post Fred.
dougie - August 18, 2005 11:33 PM (GMT)
Well, I personally would not like to be behind the shopper at Woolworths when they try to explain to the checkout girl the reasoning behind "PHOTO ID REQUIRED" on the credit card.
I would probably be waiting for a while!
Elaine - August 19, 2005 01:02 AM (GMT)
Dougie, that's what went through my mind as well!
Mind you, seeing as I currently have 2 credit cards in the post on the way to me that my dad is sending on from England, which are unsigned, perhaps I should have got him to write that on them. Must admit I'm a little uncertain about doing this, but we need the damn things here :(
pieman - August 19, 2005 08:06 PM (GMT)
Fred, just wondering if this was an Ozzie chain letter as there's a lot of advice about cheque security, I'd read that cheques weren't used a great deal over there?
David.
FredG - August 20, 2005 03:34 AM (GMT)
| QUOTE (pieman @ Aug 20 2005, 05:06 AM) |
Fred, just wondering if this was an Ozzie chain letter as there's a lot of advice about cheque security, I'd read that cheques weren't used a great deal over there? |
Yes. I received it at work from a colleague but I've no idea where she got it from.
As to the cheques, they aren't used often as everything is EFTPOS now, pretty much the same as using Switch cards in the UK. I haven't written a cheque in the year I've been here but I know the wife has done a fair few though.